Northrop Grumman Program Manager 3 / Client Advocate - RITS in Vicksburg, Mississippi
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems and technology that impact people's lives around the world, today and for generations to come. Our work preserves freedom and democracy, and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future. Our culture thrives on intellectual curiosity, cognitive diversity and accomplishing what others think is impossible. Our employees are not only part of history, they are making history.
Northrop Grumman's Defense Systems sector is looking for a Program Manager 3 to support the Revolutionary IT Services program at the US Army Corps of Engineers (USACE) in Vicksburg, Mississippi as the Client Advocate.
The Client Advocate will facilitate open communication, provide direct channels to leadership, and enable operational success. She/he will provide leadership during Transition-In, directing teams of leaders through Phase 1 thru full operation. She/he serves as the focal point for collaboration to close gaps in understanding, plans, projects, and proactively identifies/communicates issues to the appropriate level of management.
This position supports Organizational Change Management initiatives by getting customer input and helping to define solutions and services that align with the customer's organizational needs and strategy. You will provide customer insights, leadership and guidance to Program leadership, provides coordination to enable effective delivery and efficient use of services, and maintains alignment to technology (IT) strategies, ensuring that services are consistent and supportive of the strategic missions and deliver value to customers in an effective use of budget.
The Client Advocate assesses customer and service issues and works with Program Leadership to meet productivity, quality, and client-satisfaction goals and objectives. The monitor project progress with Division and District IT Chiefs and identifies opportunities to improve services and systems integration by reducing redundancy and cost, while at the same time increasing productivity of the digital engineer. The Client Advocate evaluates services to determine opportunities for consolidation, improve efficiencies, and identify solutions across that can be shared across the enterprise. You will also support management and customer leadership in the delivery of quality work resulting in high levels of customer satisfaction, while maintaining transparency. The Client Advocate actively promotes Agile across all Program elements.
The primary objective will be the delivery of all contractual requirements on cost and on schedule, while achieving all technical requirements and creating customer intimacy to support value creation strategies and actions. The individual will lead a cross-functional organization aligned to common program performance goals.
Program Managers are responsible for leading all phases of the program life cycle from inception (proposal development) through startup, execution, and completion (contract closeout). Primary responsibilities are the management of cost, schedule, and technical performance of company programs or subsystems and include, but are not limited to:
Cultivating customer relationships and intimacy to develop further opportunities within the customer community
Developing new business opportunities through long term strategic planning, capture planning, and development of proposals and business plans
Establishing a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations
Leading and directing cross-functional Integrated Program Teams (IPT) to meet program cost, schedule and technical performance objectives
Measuring and reporting program performance
Delivering presentations to customers, executive management and other program stakeholders
Participating in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions
Establishing design concepts, criteria, and engineering efforts for product research, development, integration and test
Creation, review and finalization of the program Statement of Work
Identification, distribution, tracking, and completion of program requirements
Establishment and management of the program and subordinate baselines
Development and adherence to budget baselines utilizing Earned Value Management (EVM) or similar cost & schedule control methodologies and tools
Identifying, allocating and managing program resources, including workforce planning
Managing Government/customer supplied property or information (GFE, CFE, etc.)
Managing suppliers to meet program objectives
Adherence to all internal processes, policies, and applicable industry standards
Ensuring program team understands and adheres to contract scope, and manages change through control board activities
Development and adherence to master plans and schedules
Conducting thorough risk & opportunity management practices including identification, mitigation and realization
To learn more about our hiring process for manager positions, please view our Selecting the Best Qualified Managers video: www.northropgrumman.com/SQMVideo
Bachelor's degree and a minimum of 10 experience supporting U.S. Government contracts and customers -OR- a Masters degree and a minimum of 8 years experience supporting U.S. Government contracts and customers.
Minimum of 10 years experience leading the performance of tasks on schedule and at or under cost
Demonstrated success leading teams/and or organizations to achieve a common goal
Demonstrated ability seeking and incorporating input from customers to understand their expectations.
Demonstrated experience meeting customer needs, building strong relationships with strategic partners and key suppliers and guiding program teams and support functions to take action to satisfy customer expectations.
Demonstarted ability to manage communications with stakeholders through organized processes ensuring program information is defined, collected, shared, understood, stored and retrieved effectively meeting program and stakeholder requirements
Active PMP certification
Active Top Secret security clearance. US citizenship required.
Masters degree in Engineering and a minimum of 13 years of experience and expertise with the US Army Corp of Engineers operations and organizational protocol.
ITIL V4 operational application expertise
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
Job Category : Program Management