Northrop Grumman PC Network Support Tech 2/3 in Redondo Beach, California

PC Network Support Tech 2/3

Requisition ID: 18009743

Location(s): United States-California-Redondo Beach

US Citizenship Required for this Position: Yes

Relocation Assistance: No relocation assistance available

Travel: No

Northrop Grumman is seeking a PC Network Support Technician to join our team of dynamic technical professionals in defining the future! This position is located in Redondo Beach, CA.

Responsibilities will include, but are not limited to:

  • Installs, troubleshoots, services, and repairs PC desktops and workstations, printers, peripherals, and related PC software under guidance of IT staff, Security compliance and procedures and policies.

  • Provides new installations, sanitizations, testing and special projects as needed.

  • Provides support to users and troubleshoots/resolves problems. Instructs users in the use of personal computers and networks.

  • Responsible for maintaining acceptable levels of customer satisfaction while adhering to established policies.

  • Position spends significant portion of the day in the field supporting offices, troubleshooting and moving equipment.

  • Position requires excellent communication skills and patience with customer.

This requisition may be filled at a higher grade based on qualifications listed below.

ESCSO

This requisition may be filled at either a level 2 or a level 3.

Basic Qualifications for a level 2:

  • Associate's degree or other 2 year technical degree in related discipline and 1 year of related experience or 3 years of related experience in lieu of a degree.

  • Current active SSBI clearance.

  • Current Security (or higher) certification.

  • Must be able to lift up to 50 pounds.

Basic Qualifications for a level 3:

  • Associate's degree or other 2 year technical degree in related discipline and 3 years of related experience or 5 years of related experience in lieu of a degree.

  • Current active SSBI clearance.

  • Current Security (or higher) certification.

  • Must be able to lift up to 50 pounds.

Preferred Qualifications:

  • Strong oral and written communication skills.

  • Addition certifications (CompTIA A , Network , CISSP etc.).

  • Certification in related OS (Computing Environment - MS Windows).

  • Proficiency in Microsoft products (eg. Windows XP/7/10, Office 2013 application suite).

  • Cross-platform experience in Linux or Unix.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.

Title: PC Network Support Tech 2/3

Location: California-Redondo Beach

Requisition ID: 18009743