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Northrop Grumman Remote Access Service (RAS) Telecommunication Tech* in Raleigh, North Carolina

Discover careers that change the world and further advancements in defense, technology, and engineering today at Northrop Grumman. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Northrop Grumman, you will discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you will discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways.

We are seeking a Remote Access Service (RAS) Telecommunication Tech to join our team of qualified, diverse individuals. This position will be located in Raleigh, NC and is an on-site position with no telecommute possibilities. You will join the Remote Access Service Operations Team as part of the ETS Contract supporting the United States Postal Service.

This individual shall independently perform enterprise-level network troubleshooting, propose enhancements to improve performance and reduce costs of maintaining a compliant network. They shall work independently or semi-independently with a minimum of guidance or direction.

Roles and Responsibilities include but not limited to:

  • Troubleshoot layer 2 and layer 3 network equipment

  • Coordinate with remote users to install/configure equipment on site.

  • Routing/switching (Cisco) installation and configuration

  • Follow service now tickets to closure

  • Good written and verbal communication skills

  • Two Factor Authentication management and troubleshooting

  • Product and site record keeping


Basic Qualifications:

  • Bachelor's Degree and a minimum of 2 years of relevant experience. Additional experience may be considered in lieu of degree

  • Minimum 3 years of network related experience

  • Knowledge and with the configuration, deployment and support of Cisco networking devices

  • Experience troubleshooting Cisco VPN services at layer 2 and layer 3.

  • Experience deploying VPN networking equipment in a large Enterprise.

  • Experience with network troubleshooting tools in a large Enterprise.

  • Experience with incident and change review system in a large Enterprise.

  • Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder), and must not have traveled outside the US for a combined total of 6 months or more in last 5 years.

  • Must have resided in the US for the last 5 years

Preferred Qualifications:

  • Candidates with these desired skills will be given preferential consideration:

  • CCNA Certified

  • Experience with administration and troubleshooting Windows operating systems (client/server) in a large Enterprise.

  • Experience with Windows Active Directory in a large Enterprise.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

Job Category : Information Technology