Northrop Grumman Oracle Siebel CRM Product Services -Lead in McLean, Virginia

Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman is the place for you. As a leading global security company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Northrop Grumman Technology Services sector is seeking a Siebel CRM Product Services Lead Level 3 or 4 to join our team of qualified, diverse individuals. This position will be located in McLean, VA. The qualified applicant will become part of Northrop Grumman's Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to modernize and consolidate the operational environment under a common technology framework in order to better support the services provided to CA's customers.

Roles and Responsibilities:

  • Maintain the existing Siebel CRM application and capabilities to be used on the Program, including working with the customer to obtain and maintain the tools and services necessary to support current Siebel applications and its associated interfaces

  • Act as advisor to management and customers on Siebel CRM best practices

  • Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems

  • Act as task lead for Siebel CRM developers, Oracle SOA developers, Oracle BI Publishers and other developers engaged in maintaining Siebel CRM public sector based applications

  • Ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints

  • Perform functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications

  • Manage installs and patches/updates, provides problem resolution, and supports users in the use of Siebel CRM application tools used on the Program

  • Coordinate with the government and/or other providers to ensure that adequate infrastructure and tools are available to support user needs

  • Participate in requirements management, system modeling, configuration management, and other systems engineering activities as appropriate

  • The Siebel Product Services Lead reports to the System Team Manager; local travel may be required up to 10% of the time

TSCSM

Basic Qualifications:

This position may be filled at a Level 3 or 4 but the requirements are the same.

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

  • Bachelor's degree in a related field and ten (10) years' experience.

  • Experience actively supporting requirements definition and design of large-scale software systems

  • At least 5 years of experience supporting and developing Siebel applications (using at least versions Siebel 8.1x or higher, such as IP 2015, IP 2016, including Siebel OpenUI)

  • Hands on experience in Siebel Server Administration, maintaining and building/patching multiple environments as well as code bases, Siebel workflow and integration functionalities such as EAI, EIM and thorough understanding of Siebel logical model

  • Experience supporting an Agile development program

  • Excellent communication skills, both verbally and in writing to effectively interact with multiple teams both internal and external

  • Must have a current, active Secret (or higher) clearance. An interim clearance may be considered.

Preferred Qualifications:

Candidates with these desired skills will be given preferential consideration:

  • Experience having planned and established a similar engineering environment

  • Experience supporting system development, integration and test

  • Experience of software development methodologies, practices, and tools

  • Experience using engineering environments and tools that support agile development, and especially SAFe, such as IBM CLM, JIRA, Rally, VersionOne, Confluence, CAST software to perform software quality testing and Oracle Application Testing Suite

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.