Operations Support Engineer (Harrogate UK)Harrogate, GBR

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman, Strategic Space Systems Division is seeking an Operations Support Engineer to become a member of the Operations Support Department, working as part of an integrated and globally disperse team. The position requires a flexible work schedule driven by system and operational requirements and is located at a field site in Harrogate, United Kingdom.

This role requires a two (2) year commitment, and ability to work odd and/or extended hours covering a 24/7 period and periodic 12-hour shifts.

A comprehensive overseas compensation package is offered with this position including relocation assistance.

Role Description:

Operations Support Engineers (OSE) perform and oversee operational systems analysis, monitor daily and seasonal mission data trending and operational product improvements. They lead real-time anomaly resolution and recovery activities. OSEs perform a diverse set of tasks in support of real-time operations and operations development: A OSE's regular duties and responsibilities include but are not limited to:

  • Serve as Responsible System Engineer (RSE)/Performance Monitoring Engineer (PME), review and report on multiple systems performance and trending data

  • Oversee and lead reviews, updates and validation of standard operating procedures, and training material for multiple generations of systems

  • Develop, maintain, and utilize necessary trending and monitoring tools/scripts in perl, python, MATLAB, DCL, etc.

  • Successfully complete and maintain an initial Systems Controller certification and progress to an Advanced Resource Controller certification while supporting a minimum requirement of real-time operations shifts per quarter

  • Review and support factory design working groups and future systems development activities for impacts to system operability

  • Work with a multi-site Enterprise to establish and maintain program processes and standards

  • Utilize agile processes and tools that include Jira, Confluence, and Git, to coordinate departmental tasking

  • Provide and lead 24x7 on-call anomaly support and resolution activities

  • Assist training department in execution of initial controller and upgrade training to include classroom instruction and simulator training

  • Interface with government customers and factory specialists in technical exchanges and question answering forums

Basic Qualifications:

  • Bachelor of Science Degree in a STEM discipline (Science, Technology, Engineering, Math) discipline plus 2 years of relevant technical/engineering experience OR 0 Years of relevant technical/engineering experience with Masters of Science in a STEM discipline.

  • Experience with trending and monitoring tools/scripts (perl, python, MATLAB, DCL, etc.)

  • Experience in the use of LINUX, Perl, MATLAB, AGILE SW development tools

  • Ability to obtain and maintain a DoD Top Secret clearance, SCI Access and complete a counterintelligence polygraph examination prior to start date

Preferred Qualifications:

  • Prior operations and/or systems engineering experience

  • Experience working in a geographically diverse team and matrix organization

  • Active DoD Top Secret Clearance / SCI Access with a counterintelligence (CI) polygraph examination adjudicated within the last three years

Salary Range: $77,200 - $115,800

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for most positions.