Northrop Grumman Sr. Principal Systems Administrator in Edwards AFB, California
Climb to new heights on your journey when you start Defining Possible with Northrop Grumman. Enjoy a purposeful career in aeronautics that is crucial to the way we connect and protect our world across land, sea, and air. Bring your experience and take advantage of this opportunity to discover how you can start to push past possible and achieve your goals today. Enjoy a diverse, collaborative environment with professionals across the nation ready to help launch your career.
Northrop Grumman's SIT&E organization is seeking a Sr. Principal Systems Administrator to maintain smooth operations of multi-user computer systems, including coordination with customer network administrators. Interact with users and evaluate vendor products. Make recommendations to purchase hardware and software, coordinate installation and provide backup recovery. Develop and monitor policies and standards for allocation related to the use of computing resources. Ancillary duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software, allocating mass storage space and programming support of user tools.
Leading by example, you'll help promote innovation and foster a culture of learning, quality, and customer focus across the sector. You will act as an expert advisor to customers, and leadership to assist in the creation of business value while developing and adhering to strategic plans and priorities.
•Sustain Hardened Microsoft Active Directory with Windows Server 2019 and Windows 10 including User and Group setup
Sustain storage including file share
Reviewing escalated trouble ticket queues to identify issues that need to be addressed. Working through the ticket queue without intervening management direction (self-motivated). Resolving tickets within established SLAs and raising issues that require management attention or involvement.
Provide backup and recovery services; managing file systems and disk space; and managing virus protection on a routine basis.
Work with system administrators and other staff to resolve support issues and escalating where appropriate.
Participate in new installations, testing and special projects as needed.
Coordinate with users, IT staff, server administrators, network engineers, and customer and IT management.
Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies.
Exhibit good communication skills, an energetic approach, and patience with customers.
Develop and document technical processes and procedures as needed.
Make recommendations to purchase hardware, software, system components.
Interact and troubleshoot issues with vendors; evaluating vendor products, services, and suggestions.
Instruct and assist users in the use of personal computers and networks. Investigating information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
Complete paperwork and other tasks needed to satisfy Security requirements. Following all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Working with Security personnel to remediate classified data spillage incidents.
Support Agile process
Support Change Control Board
Ability to work after hours and weekends as needed
10 years of applied experience with Bachelor's Degree; OR 8 years of experience with a Master's Degree. In lieu of formal degree, High School Diploma or equivalent (GED) and at least 14 years of verifiable applied experience will suffice.
Active DoD Secret clearance
Must be able to obtain Special Program Access within 365 days and then maintain
Must be able to obtain and maintain a minimum of DoD 8570 Series IAT Level II Certification (Security+ and OS)
Experience supporting tier 1 and tier 2 helpdesk tickets
Experience installing, configuring, and maintaining computer hardware in a networked environment
Experience managing Windows operating systems
Familiarity with HPE 3Par Storage administration
Sustainment of Cisco Firewalls, Routers, and Switches
Linux Operating System experience
Familiarity with environmental monitoring tools (HBSS/Solar Winds)
Familiarity with IBM Jazz, IBM RPE and Python
Experience with Microsoft Access Database (SQL and VBA)
Active DoD Top Secret clearance with ability to maintain
Creation and deployment of system images
Experience with Certification & Accreditation process
DoD 8570 Certification in a primary OS
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
Job Category : Information Technology